A Grand Rapids Hotel Located Downtown • Book a Room Today! • (616) 235-7611

Safety Measures & Precautions

The health and safety of our associates and guests is a top priority. As the COVID-19 situation continues to evolve, we are actively monitoring guidance provided by public health officials, and we want to assure our visitors that additional sanitary measures are in place to maintain a healthy environment and limit the spread of germs. In addition to our regular and very thorough cleaning procedures, we are currently taking extra precautions, including:

  • Housekeeping is using EcoLab Peroxide Cleaner and Disinfectant Spray on all surfaces that guests or employees might touch in common areas, including the front desk, guest elevators, lobby restrooms, stairwell handrails and more.
  • Inside guest rooms, we are using EcoLab Peroxide Cleaner and Disinfectant Spray and always change to new, clean rags between rooms.
  • All high touch surfaces are being cleaned and disinfected several times throughout the day in guest corridors.
  • Guest check-in reception area is being cleaned every 30 minutes including all counters, pens, phones, and PIN pads.

We look forward to the opportunity to welcome you soon!

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