Hello – I am delighted that you have found our website and are curious about the hotel. We believe that an attentive friendly staff makes all the difference when creating a Great Hotel Guests Love. Not a day goes by that my team isn’t appreciative of the opportunity to meet new people and make new friends. The sentiment “It’s a small world” hits home with us daily. I encourage you to ask questions, share your experiences and present new ideas. Each will be used to strengthen our culture for continuous improvement.
Holiday Inn Grand Rapids Downtown’s experienced and friendly guest service team is on hand 24 hours a day to provide inside information on how to make the most of your trip to Grand Rapids. We can’t wait for your arrival. If you have questions, would like further information or would just like to confirm your reservation, please contact Guest Services.
Whether you would like to ask a question, make a reservation, or inquire about semi-private dining, we are just a phone call away. Experience West Michigan’s favorites and a few items with a new twist.
Food and Beverage Manager
If you are searching for banquet or meeting space, then search no more. For a group of individuals traveling to Grand Rapids with overnight accommodation needs, we offer discounted rates for groups of 10 rooms or more. Perhaps you are in need of a reduced rate for your corporation; if so we can help reduce travel costs with a locally negotiated rate. Contact our sales team – they’ll take care of all the details.
Amanda P. Hunt
Director of Sales
If you recently stayed with us and realized you’ve left something behind, please contact our Executive Housekeeper.